Return/Refund Policy
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER
We hope that you are pleased with your order. If not totally satisfied with your purchase? Don't worry, we can do return and exchange at Getmorebeauty easily. If for any reason you are not fully satisfied, you can return any purchases (including reduced items) within 60 days of receipt.
Note: If it is our product quality problem or the wrong item, we will bear the return shipping cost.
RETURNS FROM THE U.S.
- Contact us by mail(getmorebeauty@outlook.com). We will send you a shipping label.
- Contact local post office or Fedex or DHL. Please return item to this address:
Online Seller RMA,
18501 Arenth Ave #78545056,
City of Industry
California
91748
US
RETURNS FROM OTHER COUNTRIES
Please contact local post office or Fedex or DHL. Please return item to this address:
jinying pang,
No.10 3rd floor Dongda Road Luozhuang village Nancun town Panyu,
Guangzhou, Guangdong 511495
China
+86 185 2039 3452
RETURN POLICY
In case of a return, your refund will be credited to the original payment method.
RETURN CONDITIONS
• All items must be returned in their original condition, without having been worn, washed or altered, and with tags still attached
• Merchandise must be returned in one package
• Customised items cannot be returned.
REFUNDING THE PURCHASE
Once the return has been checked by our team, you will receive an email regarding the returned items. We will refund you as quickly as possible. Please note:
• The refund is always credited to the payment method with which the original purchase was made
• The refund is always credited in the same currency as the original purchase
• The refund is always credited to the purchaser’s account
• If the purchase was made with a gift card, a new gift card will be issued
• The time it takes to receive your refund depends on the payment method or your credit card provider
• If your purchase was made with a promotional voucher, you will receive a refund only for the amount paid—that is, the amount charged after the voucher was applied. Furthermore, the promotional voucher will no longer be valid.
• If the purchase was made with a promotional voucher and is returned partially, you will receive a refund proportionately reduced by the value of the voucher